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Returns & Refunds
Simple and transparent support for genuine order issues.
Consumable products are generally non-returnable once opened. However, damaged, wrong, or verified quality-defect items are covered under this policy.
Step 1
Report Within 48 Hours
Share order ID, issue details, and product photos within 48 hours of delivery.
Step 2
Verification
Our team reviews the request within 2 business days and confirms eligibility.
Step 3
Refund Initiation
Approved refunds are initiated to the original payment method or as store credit where applicable.
Step 4
Final Credit
Banks and payment gateways may take 3 to 7 business days to reflect final credit.
Need help with a claim? Reach us through Contact Support and keep your order ID ready for faster assistance.