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Returns & Refunds

Simple and transparent support for genuine order issues.

Consumable products are generally non-returnable once opened. However, damaged, wrong, or verified quality-defect items are covered under this policy.

Step 1

Report Within 48 Hours

Share order ID, issue details, and product photos within 48 hours of delivery.

Step 2

Verification

Our team reviews the request within 2 business days and confirms eligibility.

Step 3

Refund Initiation

Approved refunds are initiated to the original payment method or as store credit where applicable.

Step 4

Final Credit

Banks and payment gateways may take 3 to 7 business days to reflect final credit.

Need help with a claim? Reach us through Contact Support and keep your order ID ready for faster assistance.