Frequently Asked Questions
Quick answers to delivery, quality, payments, and account queries.
Looking for policy details or direct help? Use the support links below.
How long does delivery take?
Most orders are delivered within 2 to 4 business days in major cities and 3 to 7 business days in other serviceable regions.
How do I track my order?
After dispatch, we send tracking details by SMS and email. You can also use the Track Orders section in your account.
Are your spices free from additives?
Yes. Our core spice range is crafted without artificial colors, fillers, and synthetic preservatives.
Can I return a product?
Consumable returns are limited, but for damage, wrong item, or quality issues, contact support within 48 hours of delivery.
Do you offer Cash on Delivery (COD)?
Yes, COD is available for eligible pincodes and order values. The option appears automatically during checkout.
How can I apply coupons and rewards?
Use your coupon code or reward points on the checkout page. Eligibility and stacking rules are validated automatically.